Turn Every Voice Into Your Competitive Edge
Feedback boards, AI analysis, multi-platform review intelligence, advanced surveys, email intelligence, social monitoring, competitive intel, team messenger, support inbox, help center, KPI tracking, and roadmapping — all in one platform.
30-day trial on all plans. Works for any business. Cancel anytime.
One Platform. Twelve Tools Replaced.
Most teams stitch together a dozen disconnected tools to manage feedback, reviews, surveys, support, social monitoring, and roadmaps. Beacon Analytics unifies everything into a single AI-powered platform — at a fraction of the cost.
Canny
Feedback Boards
~$99/mo
UserVoice
User Feedback
~$1333/mo
Productboard
Roadmapping
~$75/mo
SurveyMonkey
Surveys
~$99/mo
Hotjar
Widgets & Polls
~$49/mo
ReviewTrackers
Review Management
~$49/mo
Mixpanel
Feedback Analytics
~$28/mo
Intercom
Support Inbox
~$39/mo
Zendesk
Help Center
~$69/mo
Hootsuite
Social Monitoring
~$99/mo
Klue
Competitive Intel
~$500/mo
Mailchimp
Email Intelligence
~$45/mo
Combined cost of 12 separate tools
$2,484/mo
Save $2,445/mo back in your budget — $29,340 saved per year
No credit card required. Cancel anytime.
Everything you need in one platform — 20+ capabilities
Everything You Need to Turn Feedback Into Action
From collection to AI analysis to surveys to social monitoring to action plans — Beacon Analytics covers the entire feedback lifecycle.
Centralized Feedback
Collect feedback from every channel — in-app widgets, email, support tickets, and more — into one organized hub with archive and restore protection.
AI-Powered Intelligence
Automatically detect duplicates, analyze sentiment, categorize requests, draft review responses, and surface trends with built-in AI customizable to your brand voice.
Multi-Platform Review Intelligence
Connect Google, Yelp, Trustpilot, Facebook, and TripAdvisor. AI analyzes every review — extracting themes, sentiment, and improvement suggestions across all platforms.
Action Plans & KPI Tracking
Turn AI insights into structured improvement tasks with owners, deadlines, and KPI milestones. Track custom KPIs with historical trends and AI-powered correlations.
Advanced Survey Builder
Create professional surveys with drag-and-drop, 10+ question types (NPS, CSAT, matrix, ranking), branching logic, custom branding, and built-in templates.
Email Intelligence
Connect email accounts via IMAP/SMTP. AI analyzes feedback from emails, generates reply drafts with 20+ outcome strategies, and tracks sentiment and intent.
Social Media Monitoring
Monitor 14 social platforms including Facebook, Instagram, YouTube, Twitter/X, TikTok, LinkedIn, Reddit, and more for brand mentions and feedback.
Competitive Intelligence
AI-powered competitor landscape analysis, feature gap detection, and market positioning insights derived from your feedback data and public competitor information.
Visual Roadmapping & Public Sharing
Turn feedback into a living roadmap with RICE/WSJF prioritization, progress bars, public sharing with password protection, and AI auto-linking feedback to features.
Team Messenger
Built-in team collaboration with real-time messaging, conversation sections, message reactions, pinned conversations, and AI reply suggestions.
Support Inbox & Help Center
Unified customer support inbox with ticket management, plus a self-service help center with AI-generated articles, categories, and search.
Drag-and-Drop Dashboard
Fully interactive dashboard — drag widgets anywhere, auto-resize to fit content, lock/unlock edit mode, responsive breakpoints, and persistent custom layouts.
AI Auto-Import & Migration
Migrate from any competitor in minutes. Upload CSV, JSON, or Excel and AI parses, deduplicates, and stages everything for review.
Embeddable Widgets & Client Portals
Multiple embed formats (Script, Iframe, React, WordPress) plus shareable client portals for anonymous or identified feedback collection.
Archive, Restore & Version History
Nothing is permanently deleted. Archive and restore any item. Roll back changes with full version history to reduce risk from accidental edits.
Enterprise Security & Compliance
GDPR and CCPA compliant with SSO (SAML/OIDC), role-based access control, and complete audit logging. Custom auth with email verification and lawful data retention. SOC 2 Type II and ISO/IEC 27001:2022 certification actively being pursued.
Surveys, Email Intelligence & Social Monitoring
Go beyond feedback boards. Capture insights through professional surveys, analyze email conversations with AI, and monitor your brand across 14 social platforms.
Advanced Survey Builder
Email Intelligence
Social Media Monitoring
From Insights to Impact
AI insights are only valuable if they lead to action. Beacon Analytics turns every analysis into structured improvement plans with assigned owners, deadlines, and measurable KPI milestones — so your team follows through, not just follows up.
AI-Generated Action Plans
Turn any AI analysis into a structured plan with tasks, owners, and deadlines
Custom KPI Tracker
Define custom KPIs with targets, track historical trends, and get AI-powered correlations with feedback data
Improvement Dashboard
Visualize your team's improvement velocity across all action plans and milestones
Homework Assignments
Assign specific improvement tasks to team members with clear deliverables
Action Plan Preview
3 of 5 tasks completed · Due Mar 30
Your Data, Protected at Every Step
Beacon Analytics is built on a foundation of data integrity. Nothing is permanently deleted, every change is tracked, and you can always go back.
Archive & Restore
When you remove feedback, reviews, or roadmap items, they are archived — not destroyed. Restore any item at any time with one click.
Version History & Rollback
Every change to feedback posts, roadmap items, and configurations is tracked. Roll back to any previous state to reduce risk from accidental edits.
Complete Audit Logging
Every action is logged with timestamps, user attribution, and change details. Full transparency for compliance and accountability.
From Feedback to Action in Three Steps
Beacon Analytics automates the journey from raw feedback to strategic business decisions with measurable follow-through.
Capture
Feedback flows in from widgets, email, surveys, social media, support tools, review platforms, customer portals, and AI auto-imports. AI auto-links feedback to features, detects duplicates, and categorizes automatically. Everything is archived, never deleted.
Clarify
AI analyzes sentiment, detects trends, drafts review responses, creates intelligence reports, monitors competitors, and scores by revenue impact. Prioritization frameworks (RICE, WSJF) rank what matters most. Revenue-weighted voting surfaces high-value requests.
Command
Insights become action plans with KPI milestones. Visual workflow automation triggers actions automatically. Public roadmaps with progress bars keep stakeholders informed. Close-the-loop notifications tell voters when features ship.
See What You Get
A complete feedback intelligence platform with 20+ capabilities — built for every type of business.
Drag-and-Drop Dashboard
Multi-Platform Reviews
Competitive Intelligence
Support Inbox & Help Center
Team Messenger
Visual Workflow Automation
Calculate Your Savings
See how much you could save by consolidating your feedback tools into Beacon Analytics.
Competitor prices are approximate estimates and may vary by plan and region.
Which tools are you currently paying for?
Select the categories that apply to your stack
Team Size
5Monthly Feedback Volume
500Your Estimated Savings
Current Stack
$2,996/mo
Beacon Analytics Capture
$39/mo
Annual Savings
$35,484
99% cost reduction
16
Tools Replaced
8h
Hours Saved/mo
1
Platform
Recommended Plan
Best fitCapture$39/mo
Based on 5 team members and 500 monthly feedback items
Estimates based on published pricing. Actual costs vary by usage and plan.
Built for Teams of Every Size
Whether you're a local business, growing startup, or global enterprise — Beacon Analytics scales with you.
Service Businesses
Turn customer reviews and feedback into operational improvements with action plans, KPI tracking, and multi-platform review intelligence.
Product Teams
Close the loop between customer feedback and strategic decisions with AI insights, surveys, competitive intelligence, and accountability workflows.
Enterprise
Role-based access, complete audit logging, version history, SSO, and compliance for large organizations with custom dashboards.
Startups & Agencies
Move fast with AI-powered feedback triage, review analysis, social monitoring, and roadmapping for any client.